Terms of Use

You need to be 13 or older (or older still, if the law where you live requires it). Each person can be paired with one person at a time.

Stuckie recognises you by an anonymous key kept on your phone, not by an email or password. So if you lose your phone or erase its Keychain data, we may not be able to restore your access to your couple. You're responsible for keeping your phone safe.

The photos, text and shopping asks you create stay yours. You allow Stuckie to store them and deliver them to the person you paired with, only so the app can work. That permission ends when you take the content back or delete it.

Only send what you have the right to send, and never send:

• anything illegal, or any sexual content involving minors;
• private images of someone else without their consent;
• anything threatening, harassing, or meant to hurt someone.

Stuckie exists to bring two people closer, not to control each other. Don't use it to monitor, pressure or harass the other person. You can unpair at any time without their agreement.

Don't reverse engineer the app, attack or overload the service, access it with automated tools, or impersonate anyone.

Shopping only records item names. Stuckie doesn't give medical advice; ask a pharmacist or doctor when buying or taking medicine.

Stuckie's core features are free, within the free plan's usage limits (currently 3 Moments photos a day per person, 5 open shopping asks at a time, 1 bucket list and 1 game a day of each game for two; the daily puzzle and streak have no limit). Stuckie Pro is a paid plan that lifts those limits and adds more. Prices and conditions are shown clearly in the app before you buy.

• Purchases go through the App Store and follow Apple's terms. Monthly and yearly plans renew automatically unless you turn off auto-renew at least 24 hours before the renewal date, in your iPhone's Settings › Apple ID › Subscriptions.
• One of you buys, and both people in the couple get Pro. If you unpair, Pro stays with the person who paid.
• Refunds are handled by Apple under Apple's policies.

Holiday packs (outfits for Stu & Kie for occasions like Christmas or Lunar New Year) are ONE-TIME purchases, not subscriptions, and aren't part of Stuckie Pro. What's inside a pack is always shown before you buy; there are no random boxes. One of you buys and both people in the couple get it; if you unpair, the pack stays with the person who paid. Packs are only sold during their holiday, but once bought they're yours to keep and can be restored with Restore Purchases.

One-time items and collections (epic and legendary items and collections in the Wardrobe) are NOT on sale yet: epic and legendary items only come from the chest. Once they go on sale, they follow the holiday pack rules: bought ONCE, with exactly what you get shown before you buy and nothing random; one of you buys and both get it; if you unpair, they stay with the person who paid; Restore Purchases brings them back.

Your shared xu (from version 1.3.0) are in-app reward points, NOT money: you can only earn them by using the app (solving the daily puzzle, finishing a game, milestones, pairing up); they aren't sold, can't be bought with money, can't be cashed out or transferred, and can only be used in the Wardrobe — to trade for things for Stu & Kie or to open the chest. You two share one balance; if you unpair, the xu and items traded for them stay with your former couple. We may change how xu are earned and what items cost, but we won't take back items you've already traded for.

The chest (from version 1.3.0) can only be opened with your shared xu — never with money: opens aren't sold, and neither Stuckie Pro nor any pack comes with opens or xu. Each open picks ONE tier at random with the odds shown in the app (for each tier and each item, worked out for your couple), with the guarantee also shown in the app. If your couple is still missing items from that tier, you get a new one from it; if you already have every item in that tier, you get a duplicate and part of the xu back (the amount is shown in the app). A tier you've completed never passes its share to another tier, so Epic and Legendary items don't get easier over time, and the chest can always be opened. The odds depend on your plan: with Stuckie Pro, Epic and Legendary items come out more often than on the free plan, and the app shows the odds for both; the price of an open, the guarantee and the xu you get back are the same on both plans. Items from the chest work like items traded for xu: they stay with your couple if you unpair. We may change the odds, the price of an open, the xu you get back and what's inside — the odds that apply are always shown in the app before you open.

Referral codes (from version 1.3.0): each account can use one code, within its first 7 days, and it can't be changed once entered. When you pair up, your couple gets 50 xu once — once per couple, even if both of you entered a code. The reward is xu like any other, not money. We may change or end the reward and the referral programme; the app tells you when a code has ended.

We keep improving Stuckie, so features may be added, changed or removed.

You can stop using Stuckie and delete everything of yours at any time (Settings › Your data). We may suspend or end access for anyone who breaks these terms, especially where someone could get hurt.

Now and then we may need to pause Stuckie for maintenance, or ask you to update to a newer version before you keep using it (for example when an old version has a bug or no longer works with our server). The app tells you when this happens, and your data isn't lost.

Stuckie is provided “as is”. We work hard to keep it running well and your data safe, but we can't promise it will always be error-free or uninterrupted. To the extent the law allows, Stuckie isn't liable for indirect damages arising from using the app. Nothing here limits rights you have under the consumer protection laws where you live.

These terms are between you and Stuckie, not Apple. Apple isn't responsible for the app or its content, has no obligation to maintain or support it, and isn't responsible for claims relating to it (including intellectual property claims). If the app fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price, if any. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm you're not located in a country under a U.S. Government embargo and aren't on any U.S. Government list of restricted parties.

These terms are governed by the laws of Vietnam, except where the consumer protection laws where you live give you other rights.

When these terms change, we'll update this page and the date at the top; significant changes will be announced in the app. Questions? Email support@stuckie.app.